Contact Us – ServiceWA App | $100 Fuel Voucher Claim

Welcome to the official contact page for the ServiceWA App and the $100 Fuel Voucher Claim program. The ServiceWA app is provided by the Western Australian Government through the Department of the Premier and Cabinet. For any inquiries, support, or feedback regarding the app, your Digital ID (myID), or the Fuel Voucher Claim, please reach out to us using the details below.

General Inquiries & Support

If you have questions about downloading the app, setting up your Digital ID, accessing offers like the $100 Fuel Voucher, or using features such as FuelWatch, SharkSmartWA, FishCatchWA, or the Learn&Log digital logbook, our support team is here to help.

Email

[email protected]

We aim to respond to all email inquiries within 1–2 business days. Please include your full name, a brief description of your issue, and any relevant screenshots or reference numbers.

Business Hours

Our support team is available during the following hours (AWST – Australian Western Standard Time):

• Monday to Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM
• Sunday & Public Holidays: Closed

Technical Support

For technical issues such as login problems, app crashes, or errors when claiming the $100 Fuel Voucher, please email [email protected] with the subject line “Technical Support – ServiceWA App”. Provide your device type (iPhone/Android), app version, and a detailed description of the issue.

Privacy & Security Concerns

The ServiceWA app uses encrypted data transmission and optional 4-digit PIN or biometric validation to protect your information. If you have concerns about how your personal data (name, date of birth, email, mobile number, or location data) is handled, please contact us at [email protected] with the subject “Privacy Inquiry”.

Feedback & Suggestions

We value your input to improve the ServiceWA app and the $100 Fuel Voucher Claim process. Send your feedback to [email protected] with the subject “Feedback”.

Important Note

This contact page is for the ServiceWA App and the $100 Fuel Voucher Claim program hosted at servicewaapp.online. For other WA Government services, please visit the official ServiceWA app or the WA Government website.