Updated October 4, 2026
How to Claim Your $100 Fuel Support Payment Using the ServiceWA App: A Step-by-Step Guide
Learn how to easily claim your $100 fuel voucher through the ServiceWA app with this detailed tutorial, including setup, login, and redemption tips.
The WA Government's $100 Fuel Support Payment is claimed through the ServiceWA app — and the whole thing takes about ten minutes once your Digital ID is ready. This guide walks through each screen so you can get it right the first time.
Before you start: what you need
- A valid WA driver's licence (learner, provisional, full, or extraordinary — all count)
- A WA residential address
- An Australian bank account in your name
- A verified Digital ID (myID) — this is the login ServiceWA uses
- The latest version of the ServiceWA app (free, App Store / Google Play)
The single biggest delay people hit is Digital ID verification. If you have never set one up, do it a few days before you plan to claim — checking your documents can take time.
Step 1: Download and update the ServiceWA app
Install ServiceWA from the Apple App Store or Google Play Store. Open it and check for updates — the Offers tab only shows current programs on recent versions.
Step 2: Log in with your Digital ID
Tap log in and authenticate with your Digital ID. If your documents are still being verified, you will see a pending status — wait for the confirmation before continuing.
Step 3: Open the Offers tab
The Fuel Support Payment is listed under Offers. Tap it to read the eligibility summary and the terms. Claims are open from 1 July 2026 to 31 December 2026.
Step 4: Enter your licence and bank details
You will be asked for your WA driver's licence number and your bank account details (BSB and account number). Double-check both — wrong bank details are the most common reason payments get delayed.
Step 5: Submit and wait for payment
Submit the claim inside the app. Payments are generally deposited within 5–7 business days. You do not need to do anything else — there is no voucher to activate and nothing to show at a petrol station. The $100 simply arrives in your account.
Prefer not to use the app?
You can claim through an online eform or a paper form instead. These work fine but take longer — allow up to six to eight weeks for paper claims. The app remains the fastest channel.
Common problems
Offer not showing: update the app, then check you are logged in with a fully verified Digital ID. If the claim window has closed (after 31 December 2026), the offer disappears.
Payment hasn't arrived after a week: confirm the bank details you entered, then contact ServiceWA support through the app or wa.gov.au.
Suspicious texts about the payment: the government never asks you to claim via a link in a text message. Only claim inside the official app or on wa.gov.au.
Want the full picture? Start with our complete Fuel Support Payment guide, and see what else is new in the ServiceWA app in 2026.