How to Claim Your $100 Fuel Voucher Using the ServiceWA App: A Step-by-Step Guide

Introduction to the $100 Fuel Voucher Offer

The Western Australian Government periodically offers a $100 fuel voucher to eligible residents as part of cost-of-living relief initiatives. This voucher can be redeemed at participating fuel stations across the state. The ServiceWA app is the exclusive platform to claim and manage this voucher. Follow this guide to ensure a smooth process.

Step 1: Download and Install the ServiceWA App

First, download the ServiceWA app from the Apple App Store or Google Play Store. Search for 'ServiceWA' and look for the official app published by the Department of the Premier and Cabinet. Install it on your smartphone.

Step 2: Set Up Your Digital ID (myID)

To access secure offers like the fuel voucher, you need a verified Digital ID. Open the myID app (download separately) or use the link within ServiceWA. Follow the prompts to verify your identity using a valid Australian passport or driver's license. This process typically takes 5–10 minutes.

Step 3: Log In to ServiceWA

Open the ServiceWA app and tap 'Log In'. Choose the myID option and authenticate using your Digital ID credentials. You may also set up a 4-digit PIN or biometric lock for quicker future access.

Step 4: Navigate to the Offers Section

Once logged in, tap on the 'Offers' tab at the bottom of the screen. Here, you'll see available rebates and vouchers. Look for the '$100 Fuel Voucher' offer. If it's not visible, ensure your location services are enabled and you meet eligibility criteria (e.g., WA residency).

Step 5: Claim Your Voucher

Tap on the fuel voucher offer and read the terms and conditions. Click 'Claim Now'. The voucher will be added to your account. You'll receive a unique QR code or voucher code, which you can present at participating fuel stations. Some vouchers may be automatically applied when you pay via the app.

Step 6: Redeem at a Fuel Station

Visit any participating fuel station (listed in the app). At the pump or counter, show your voucher code or scan the QR code. The $100 discount will be applied to your fuel purchase. Keep in mind that the voucher may have an expiry date, so use it promptly.

Troubleshooting Tips

If you encounter issues, check that your app is updated to the latest version. Ensure your myID is active and not expired. For further help, contact the ServiceWA support team via the app's help section or call the WA Government hotline.